Google's AI may soon answer your customers' texts from Maps
The agent replies from whatever your Business Profile says, stale hours included, and it only works on RCS phones. Five checks to run before you switch it on.
Your Google Profile May Be Sending Orders to Apps You Dropped
Restaurants can now switch off each delivery app on their Business Profile, with separate pickup and delivery toggles. Here's the 15-minute audit to run before your next busy weekend.
Google Business Home Is Here. Most Owners Will Waste It.
Google is testing Business Home, a Gemini-powered hub that ties your Business Profile, Ads, YouTube and Merchant Center together. Here's what it does and how to get ready.
Google Can Now Freeze Your Reviews. Here's How Not to Get Caught.
Google is emailing businesses when it detects a spike in spam reviews, removing them and pausing new reviews. Appeals are slow. Here's how to protect your rating.
Apple Maps Ads Are Live. Your Free Listing Just Got Pushed Down.
Apple now sells ads at the top of Maps search in the US and Canada. Here's who can buy them, who can't, and what to fix in Apple Business Connect first.